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FAQ
You have 14 days from receipt to return your order (excluding personalized and custom-made creations). Jewelry must be returned in its original packaging and in perfect condition. Once received, we will process your refund within 7 business days or offer an exchange.
Yes. You can add the “Gift Wrapping” option to your order. Each package is designed by us, using a responsible approach and recycled paper, for a design that is elegant, authentic, and true to the spirit of the House.
Yes, we currently deliver to Europe, the United States, Canada, and the United Kingdom. Shipping costs and delivery times are automatically adjusted to your address at checkout.
Si votre commande n’a pas encore été expédiée, contactez-nous au plus vite via notre adresse e-mail : contact@paviotcreateur.com. Nous ferons le maximum pour la modifier ou l’annuler avant l’envoi.
We offer shipping to any personal postal address, with delivery requiring a signature. Your package will be delivered by Colissimo.
All orders are handmade, packaged, and shipped from our French workshops. Please allow 2 to 3 weeks for jewelry and 3 to 6 weeks for veils and accessories.
Toutes nos commandes sont expédiées contre signature pour garantir leur sécurité. Si vous êtes absent(e) lors de la livraison, le transporteur déposera un avis de passage dans votre boîte aux lettres.
Votre colis sera alors disponible dans votre bureau de poste ou point relais le plus proche pendant une dizaine de jours. Passé ce délai, il nous sera automatiquement retourné.
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